- Food Disclaimers -Return Policy -
Food Disclaimer
All my products are made in my home. I’m not licensed nor inspected. When placing an order of baked goods or products from Laureltenn Peak Farm(http://www.laureltennpeak.com); You are purchasing at your own risk. I prepare and bake all my products with care and love in clean, sanitary and smoke free environment . I do use ingredients that may be allergens for some and cannot guarantee that all items do not contain these allergens, which include, but are not limited to soy, dairy, eggs, nuts, coconut, chocolate, wheat, or gluten. By purchasing product(s) through this website or events, you agree to hold the seller Laureltenn Peak Farm(http://www.laureltennpeak.com) not liable for any reactions and/or damages caused by consumption to you or persons relating.
I am not a medical doctor, You are responsible for your own health. Please do your own research before using or purchasing any products, plants, herbs, and/or essential oils for our website or farm.
I don't accept exchanges or cancellations once item is purchased; I can reschedule your purchase/order for another day and time if applicable.
If you have any questions or concerns please contact us before placing a order online or through email.
Return Policy
Return Policy
At this time we do not offer returns on any items in our shops. I apologize for the inconvenience.
The following products are not eligible for return; Which include but not limited to: Jewelry (includes paracord items), Farm&Garden Products, Fresh Flowers, Local Garden Fruit & Produce, Baked Goods, Blank Cards, and Personal care products.
This return policy includes in the No Returns Policy for the following as well: not liking the item, not fitting correctly (length, size, shape), bought by mistake, arriving too late.
Damaged Products
In the Event your item arrives damaged; Please submit a claim through Email at laureltennpeak@gmail.com
The Email needs to include description of damage, pictures of damage, date of purchase, invoice #, date of received.
Email needs to be received within five business days of recevial; or its invalid.
Once email is received in the specified time frame, Laureltenn Peak Farm(http://www.laureltennpeak.com) will review the submitted information and contact you within 1-3 business days.
If we are unable to fulfill your return request, we may request you to submit a claim through specified mail carrier, for any damaged product done through the shipping process; if your item was shipped insured mail.
If you have a valid claim and your claim has been approved by us Laureltenn Peak Farm for Return to us; we will either repair the relevant defect or replace the product. Recipient/Customer is responsible for return shipping costs. Simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 12 business days of the date you receive the product.
Repaired/replaced item will be shipped Standard Shipping at the cost of Laureltenn Peak Farm. If Laureltenn Peak Farm authorizes return of product through email submission and product can not be repaired/replaced, due to defect or customer request refund. Laureltenn Peak Farm will return a full refund of product minus original shipping/handling costs, on original purchase. Or The customer/recipient may exchange it for another item in stock with a return credit of original product costs/tax Only.